Forex VPS Commitment and Guarantee

parent article: Service Policy

As a Forex VPS service provider at PT JAYAHOST WEB MEDIA, we appreciate every trust given by our customers. In carrying out our commitment to provide quality services, there are several things we need to clarify regarding uptime guarantees.

Uptime Limitations:

1. • Although we strive to provide the best service, we would like to emphasize that the 100% uptime guarantee for Forex VPS is impossible to achieve.
   • One limitation that customers need to understand is that we have no control or responsibility for the software within the VPS. The software is fully managed by the customer, who retains full administration rights. We do not have direct access without permission from the customer.
   • Like any technology service, our Forex VPS may experience technical issues that are beyond our control.
3. Solution Commitment: If problems occur, our team will try as quickly as possible to resolve the problem and find the best solution for the customer. We value customer trust and are committed to always maintaining service quality.

3. Information and Communication: We understand the importance of information for customers. Therefore, if a problem occurs or there is a need to restart the VPS, this information will be provided immediately. Notifications will be sent via email or the notification system that the customer subscribes to, including notifications via Telegram.

1. Management and Backup: Customers are expected to always have a backup of their own trading configuration. This allows customers to quickly reconfigure a new VPS if a problem occurs with the VPS currently in use, as a preventive measure against unwanted risks.

2. Release from Claims: PT JAYAHOST WEB MEDIA is released from all claims and trading losses due to the use of Forex VPS. Customers are expected to always check every notification they receive and make their own best decision when facing problems with their VPS.

By utilizing the Forex VPS service from PT JAYAHOST WEB MEDIA, customers are deemed to have understood and agreed to the above provisions. We are grateful for the trust given and always strive to provide the best service.